Disclaimer - Wheelo S.r.l.

Use of the Wheelo application implies full acceptance of this Disclaimer, which forms an integral part of the General Terms and Conditions of Use of the Platform.

1. Introduction and scope of services

The Wheelo digital platform (hereinafter, the “Platform“ or the “App“) is managed by Wheelo S.r.l., with registered office in Via della Giuliana, 32 Rma, VAT number 17735701009 (“Wheelo“).

The Platform allows users to plan, share and navigate motorcycle routes, independently organise events and rallies, take advantage of GPS tracking, safety alerts and maintenance management functions, as well as additional information and accessory services.

Wheelo exclusively provides a technological infrastructure that enables connection and interaction between users and access to third-party data or information services. Wheelo does not in any way assume the role of organiser, promoter, intermediary, tour operator, travel agent, tourism service provider or motorcycle event manager.

2. Use of the Platform and user responsibility

The user acknowledges that the use of the Platform, as well as participation in shared rides, rallies or routes, is exclusively at their own responsibility.

The user undertakes to:

• comply fully with the Highway Code and local regulations;
• behave in a prudent, diligent and respectful manner when driving and interacting with other users;
• verify their physical fitness, the condition of their vehicle and the suitability of the chosen route;
• not rely exclusively on the information or data provided by the App, which is for guidance only.

Wheelo does not exercise any prior or subsequent control over the conduct of users, the routes selected, the data entered, or the conditions of the places where the activities take place.

3. Map data, curve warnings, and informational content

Maps, directions, warnings of dangerous bends, speed limits, points of interest, weather conditions and the like (the “Informative Content“) are provided for guidance only and may be derived from third-party sources, open data or data generated by the users themselves.

Wheelo does not guarantee the completeness, accuracy, timeliness or consistency of updates to the Information Content, which may vary in real time or be unavailable in certain geographical areas.

The user is responsible for personally checking the route, traffic and weather conditions before and during use of the Platform. Any errors or omissions in the data shall in no way entail Wheelo's liability for accidents, damage or loss resulting from their use.

4. SOS function, tracking and connection

The SOS function is available exclusively within the technical and geographical limits of the Platform. Its activation does not constitute a guaranteed emergency service, nor does it ensure immediate intervention. Wheelo does not in any way replace public emergency services (e.g. 112, 118).

Individual or group tracking functions depend on data connection, GPS coverage, device settings and environmental conditions. The user is responsible for their own visibility and for sharing data with other participants.

Wheelo is not responsible for any delays, interruptions or location errors due to technical, environmental or network factors.

5. Ancillary services (maintenance, fuel, community)

The "Maintenance“, “Fuel“, “Events“ and other similar sections are for informational and organisational purposes. Wheelo does not guarantee the availability, accuracy or continuity of the data shown (e.g. fuel prices, maintenance reminders, third-party events) and does not verify the accuracy of the data entered by users, who remain solely responsible for the content of the data entered.

Events published or shared through the community are organised independently by users. Wheelo does not verify the accuracy of the information or the actual running of the events.

6. Paid plans and premium services

The Platform may offer different subscription plans or paid features (e.g. Free, Premium, Pro or other versions), with additional features compared to the free ones.

Wheelo undertakes to maintain an adequate level of service availability and security, but does not guarantee uninterrupted continuity or the absence of errors in paid services. Any suspensions or interruptions due to maintenance, updates or force majeure do not entitle users to any refund, except where required by law or the applicable Terms and Conditions.

Under no circumstances shall Wheelo be held liable for the temporary unavailability of premium features, billing errors or malfunctions attributable to third-party stores or payment systems (e.g. Google Play, App Store).

Paid services may be modified, suspended or updated over time. Wheelo will inform users with reasonable notice if the changes substantially affect the user experience or the economic conditions of the subscription.

7. Exclusion and limitation of liability

To the maximum extent permitted by law, Wheelo S.r.l. shall not be liable for any damage, loss, accident, injury or other consequence, direct or indirect, arising from:

• use or malfunction of the Platform or its features;
• inaccurate, incomplete or outdated data or content (including maps, curves, weather, speed cameras, fuel prices, maintenance);
• the behaviour, omissions or negligence of other users or third parties;
• service interruptions, network errors or temporary unavailability;
• organisation, management or participation in activities between users.

8. Indemnity and assumption of risk

The user declares that they understand the nature of the Platform and fully assume all risks arising from their participation in activities or use of the services. The user undertakes to indemnify and hold harmless Wheelo S.r.l., its directors, employees and collaborators from any liability, claim or request for compensation arising from or connected with their use of the Platform or participation in motorcycling activities.

9. Updates, applicable law and jurisdiction

These clauses supplement the General Terms and Conditions of Use, available on the Platform. Wheelo may amend these provisions at any time without prior notice. The amendments shall take effect upon publication on the website or in the App. The Platform and the related contractual relationships are governed by Italian law. Any disputes shall be settled by the Court of Rome, except in cases where jurisdiction is mandatory by law. In case of any discrepancy or inconsistency between the Italian and the English versions of this disclaimer, the Italian version shall prevail.

Last update: October 2025, Version: 2.0